Microsoft Certified Desktop Support Technician

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.

MCDST candidates are required to pass the two core exams listed below. Elective exams are not required. The following table lists Microsoft Official Courses offered by New Horizons designed to help you prepare for the required exams:

Course 2261:
Supporting Users Running the Microsoft Windows XP Operating System (3 days)

Exam 70–271:
Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Course Outline

Course 2262:
Supporting Users Running Applications on a Microsoft Windows XP Operating System (2 days)

Exam 70–272:
Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Course Outline


Please call 423-892-3085 or contact your Account Executive for more information.

 

 


3917 Volunteer Dr Suite A5
Chattanooga, TN 37416
Phone: (423) 892-3085
Fax: (423) 954-1786